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Last updated on 23 May 2018

This website is operated by Play’n GO. Play'n GO is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Play'n GO site and governs data collection and usage by all companies within Play’n Go group. By using the Play'n GO site, you acknowledge and consent to the data practices described in this statement and to your data being shared with companies within our group.

This Privacy Policy contains information about:

  1. Collection of your Personal Information
  2. Use of your Personal Information
  3. Who has access to your Personal Information?
  4. Transferring your Information outside of the EU
  5. Storing and Securing your Personal Information
  6. Your Choices and Rights
  7. 16 or Under
  8. Use of Cookies
  9. Changes to this Statement
  10. Contact Information

1. Collection of your Personal Information

Play'n GO collects personally identifiable information, such as your email address, name, home or work address or telephone number. Play'n GO also collects anonymous demographic information such as your ZIP code, age, gender, preferences, interests and favourites. We collect information from you through your use of our site, when you contact us about our products and services, apply for one of our roles or register on our site. We collect information from you based on one or more of the following lawful bases: (i) consent: you have provided us with consent to process your personal data for a specific purpose; (ii) Contract: the processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract; (iii) Legal obligation: the processing is necessary for us to comply with a legal obligation; (iv) Processing is necessary for a legitimate purpose of the controller except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. There is also information about your computer hardware and software that is automatically collected by Play'n GO. This information can include: your IP address, device type, browser type, domain names, access times and referring website addresses. This information is used by Play'n GO for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Play'n GO site.

2. Use of your Personal Information

We may use your information for the purposes of:

  • delivering services which you have requested
  • contacting you to respond to a question
  • informing you of other products and services which may be available
  • seeking your opinion on current or potentially new services that may be offered
  • processing a job application
  • notifying you of changes to our products and/or services
  • carrying out our contractual obligations from any mutually entered contracts.

3. Who has access to your information?

Play'n GO does not sell, rent or lease its customer lists to third parties. Play'n GO may, from time to time, contact you on behalf of external business partners about a particular offering that Play’n Go believes may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Play'n GO may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Play'n GO, and they are required to maintain the confidentiality of your information.

Play'n GO keeps track of the Web sites and pages our customers visit within Play'n GO, in order to determine what Play'n GO services are the most popular. This data is used to deliver customized content and advertising within Play'n GO to customers whose behaviour indicates that they are interested in a particular subject area.

Play'n GO Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law, to the legitimate request of any authorised lawful authority and/or comply with legal process served on Play'n GO or the site; (b) protect and defend the rights or property of Play'n GO; and, (c) act under exigent circumstances to protect the personal safety of users of Play'n GO, or the public.

4. Transferring your information outside of the EU

Due to Play’n GO being a multinational company your data may be transferred to, and stored in, countries outside of the European Union. These counties may not have similar or as stringent Data Protection Laws as the EU. By using this website and submitting your information you are agreeing to this transfer, storing and processing. Should we transfer your information outside of the EU in any way we will take reasonable steps to ensure that appropriate security measures are taken to ensure that your privacy rights are protected as shown in this policy. Should it be that you are accessing this site when outside of the EU your information may then be transferred outside of the EU to provide you with the services you requested.

5. Storing and securing your personal information

Play'n GO secures your personal information from unauthorized access, use or disclosure. Play'n GO secures the personally identifiable information you provide on computer servers in a controlled, secure environment. We maintain appropriate administrative, technical and physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, alternation, unauthorised disclosure or access, use and all other unlawful forms of processing of the personal data in our possession. Unfortunately, the transmission of information via the internet is, by its very nature not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the full security of your data transmitted to us and therefore any transmission is ultimately always at your own risk. When personal information is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We will store your information for as long as we need to fulfil the purposes we collect the information for. We may store your information after we have stopped providing you our services should it be necessary to meet regulatory requirements and comply with data protection laws and or other legal or contractual obligations.

6. Your choices and rights

Through registering on our website, you are provided with a choice about whether you wish to receive information from us or not. If you do wish to receive information from us you will be asked to tick the relevant box.

We will not contact you for marketing purposes by any channel of communication should you not have given us prior consent to do so. You can change your marketing preferences at any time by contacting via email: sysadmin@playngo.com. Where personal data has been processed on the basis of your consent, you have the right to withdraw your consent at any time.

In terms of the General Data Protection Regulation, you may ask us to modify, amend or delete your personal information stored by contacting us at the email address mentioned below.

You also have the right to access personal information held about you by Play’n GO. Access requests may be subject to a fee to meet our costs in providing you with this information.

You may also file a complaint with a supervisory authority.

7. 16 or under

Should you be aged 16 or under then please get your parent/guardians permission prior to providing us with any personal information.

8. Use of Cookies

The Play'n GO Web site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Play'n GO pages, or register with Play'n GO site or services, a cookie helps Play'n GO to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Play'n GO Web site, the information you previously provided can be retrieved, so you can easily use the Play'n GO features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Play'n GO services or Web sites you visit.

The table below explains the cookies we use and the purpose for such use:-

COOKIE NAME PURPOSE
Cookie on playngo.com This cookie is used to remember a user’s choice about agreeing with our company Privacy Statement & Terms Of Use. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
Universal Analytics (Google) _ga
_gtm
_gid
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google's overview of privacy and safeguarding data
YouTube cookies We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.

9. Changes to this Statement

Play'n GO will occasionally update this Statement of Privacy to reflect company and customer feedback, such changes will be notified to you accordingly. Play'n GO encourages you to periodically review this Statement to be informed of how Play'n GO is protecting your information.

10. Contact Information

Play'n GO is committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Statement of Privacy applies to the Play'n GO site and governs data collection and usage by all companies within Play’n Go group. By using the Play'n GO site, you acknowledge and consent to the data practices described in this Statement and to your data being shared with companies within our group. This acknowledgment and consent is being given by you for all intents and purposes of law in general and of the General Data Protection Regulation (EU 2016/679) in particular, the contents of which you are requested to be aware of and familiarise yourself with. If you have any requests concerning this Privacy Policy, your personal information or any queries with regard to these practices please contact us at dpo@playngo.com.