Welcome to the Play'n GO website

Welcome to the Play'n GO website

As a premier gaming software provider, Play’n GO strives to provide the best gaming experience in a safe and responsible manner. Our products are designed for use only by people over the age of 18, please confirm your date of birth to continue.

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  • Corporate Social Responsibility
  • Licencing and Certification

At Play’n GO we’re all about fun. We want people to have fun and enjoy playing our games, but we strongly encourage exercising responsibility and control. Our aim first and foremost is to entertain players, but we are equally dedicated to supporting responsible gambling, by providing helpful and necessary tools to help keep gambling under control, within reasonable and safe limits, as well as raising awareness of the addictive potential of gambling. Gambling should be enjoyed in a safe, controlled manner and only by persons who are of legal age to access gambling services.

Gambling can be addictive! Please play responsibly and be aware of potential social and financial harms that may result from or be associated to problem gambling. Gambling should be treated as a means of entertainment, not as a means to generate income. While many people are able to treat gambling as recreation and spend only what they can afford to risk and only engage in it with moderation, for others, controlling gambling may prove to be difficult. Do not be afraid to seek help or contact specialised counselling organisations, if you feel you may be vulnerable or start losing control.

Play’n GO is a casino games supplier to gambling industry. We are licenced and regulated in several jurisdictions and our products are all inspected by third party testing labs to ensure integrity and fairness are never compromised.

As a supplier to the gambling industry, Play’n GO does not have any direct relation or customer support function for players. Gambling services are provided to the players by the operator and operating licence holder of the gambling website that the players have engaged with, as established by the respective casino’s terms and conditions Therefore, the website where players have been gambling and placing their bets, would be the place to contact should you have any questions about our game offerings. They also offer possibilities and tools to control gambling and will be able to inform and guide players in relation to how to assess the likelihood of them exhibiting vulnerability to potential problem gambling issues or losing control of their gambling, the existence of limits or other functionalities they can apply to their gambling, the availability of self-exclusion instruments and schemes, as well as the existence and contact details of different organisations specialised in assisting vulnerable persons manage or overcome any potential gambling problems which may cause them harm.

Any players who experience difficulty in controlling the amount of time or money they are spending on our games are strongly advised to contact the casino with which they have wagered, in order to enable protection functionalities, suspend or exclude themselves from gambling.

As part of our efforts to support responsible gaming, all games that we offer to our clients (the casino operators) are compatible and able to work in conjunction with features designed to ensure players are experiencing games safely or have built-in protection features themselves. These include, but are not limited to:

COUNTRY WEBSITE
Alderney www.gamblingtherapy.org
Belgium www.gokhulp.be
Colombia www.jugadoresanonimoscolombia.org
Czech Republic www.anonymnigambleri.cz
Denmark www.spillemyndigheden.dk/behandling
Estonia www.15410.ee
Isle of Man www.motiv8.im/gamcare-isle-of-man
Italy www.giocaresponsabile.it
Latvia www.as.org.lv
Lithuania www.anoniminiailosejai.lt
Malta www.rgf.org.mt
Romania www.jocresponsabil.ro
Spain www.fejar.org
UK www.gamcare.org.uk

If you or someone around you experiences problems with controlling their gambling, it may be an option to consider using blocking software, which can be used to restrict access to gambling sites.

There are many sites you can use, and we would encourage you to find the software that works best for you, below is a list of sites where you can download gambling specific blocking software and the operating systems/devices they are compatible with.

  1. Play Limits

    All our games come equipped with game play limits that, once activated by the casino operator, will provide an in-game message letting players know once those limits have been reached.

  2. In-Play Timer

    The in-play timer allows players to set a timer that will alert them in-game once they have been playing for the pre-determined amount of time, to make sure you don’t play too long.

  3. Clock

    A clock can be featured on all our games, so you can keep an eye on what time it is and how long you have been playing for.

    All features are available on all our games and it is the decision of the casino operator to switch them on and make them available during gameplay.

  4. Help & Assistance

    While we do not have a direct relationship with players, we do wish to make you aware of tools available to you, should you feel your gambling is becoming more than just a means of entertainment. Below we have listed a few different ways you can get assistance.

  5. Self-Assessment

    If you wish to evaluate your gambling activity we recommend the GamCare Self-Assessment Tool: GamCare Self-Assessment Tool

  6. National Helplines

    The helplines listed below offer anonymous support and can be contacted for free advice:

  7. Blocking Software

Play’n GO has been successful in establishing itself as a reputable software supplier of quality, creative and appreciated casino content. We are licenced to provide our content in several well-established gaming jurisdictions across the world. With years of experience of providing casino content in regulated markets, we have ensured that our products are able to adhere to the strictest technical standards, as well as continue to provide a great user experience. We understand the complexity of doing business in diverse regulatory environments, therefore we are well suited to develop and adapt so that we maintain our reputation as a reliable partner to our clients, who are always interested in expanding their operations to new or existing regulated markets.

We recognise our clients need to expand, and we seek to be able to expand with them. Play’n GO aims to be on the forefront of developments, taking steps to ensure that our software is developed in accordance with the applicable technical and compliance requirements. As a result to this approach, we have over the course of the past 3 years achieved to add more than 10 jurisdictions to our list of regulated markets, while also planning to enter other jurisdictions of key interest to us and our clients. These achievements testify our commitment to further establish ourselves as one of the top software suppliers in regulated markets.

Our licences include:

JURISDICTIONS REGULATOR LICENCE TYPE
Malta Malta Gaming Authority B2B Approved Vertical: Type 1
United Kingdom United Kingdom Gambling Commission Gambling Software & Game Host Casino
Alderney Alderney Gambling & Control Commission Category 2
Belgium Belgian Gaming Commission Class E
Romania National Office for Gambling Class 2

Play’n GO also offer certified content compatible with an extensive number of jurisdictions. These include, but are not limited to:

Alderney | Belgium | Colombia | Croatia | Czech Republic | Denmark | Estonia | Isle of Man | Italy | Latvia Lithuania | Malta | Romania | Spain | United Kingdom

Game Certification

Our clients and their customers are offered state of the art casino content which, along with the Random Number Generator (RNG) we ensure are certified by accredited test laboratories to ensure the security, integrity and fairness of our games.

Gaming Laboratories International BMM Testlabs Quinel
Gaming Laboratories International BMM Testlabs Quinel

Disclaimer: All names, logos and brands, whether registered or unregistered, are property of their respective owners, thus may be protected by local and/or international trademark or copyright laws and are hereby expressly recognized as such. All company, product or service names used in this website are for identification or descriptive purposes only.

Game offering authenticity verification awareness notice

We have been made aware that there are game providers that offer copies of our games under the pretense of being aggregators or distributors of Play’n GO (and other) games. Some of these even provide games that on the surface appear legit and identical to our games, but make no mistake: they are not provided by us, nor by companies with the rights to provide them.

Obviously, we do not recommend using copies of our games. Aside from the fact that they may infringe on our copyright and trademarks, games that are not legitimate Play’n GO offerings do not benefit from our high quality and support. Worst case, they may not be properly certified and verified for fairness. Their use may be contrary to any regulatory approvals needed where you are providing your games and is likely to damage your brand and mislead players.

Therefore, if you are in any doubt as to the legitimacy of your intended supplier, please contact us so that we may confirm the authenticity of the games and the legitimacy of the offer.